Billing Inquiries

Edited

At RemedyMeds, we prioritize our customers' needs and strive to provide exceptional support throughout your weight-loss journey. This document outlines the process for addressing billing inquiries and the flexibility we offer regarding billing dates.

Contacting Us for Billing Questions

If you have any questions related to billing, please do not hesitate to reach out to us via email at billing@remedymeds.com.

Automated Billing Cycle

Our billing system operates on an automated cycle every 28 days. This ensures a seamless experience for our customers, allowing you to focus on your weight-loss goals without worrying about manual payments.

Flexibility with Billing Dates

We understand that circumstances may arise, such as shipping delays or starting your medication at a later date, which can affect your monthly billing date. To accommodate these situations, we offer the following options:

  • Adjusting your billing date to better align with your medication schedule.

  • Processing refunds when necessary to ensure your satisfaction.

Our Commitment to You

At RemedyMeds, we are dedicated to supporting you throughout your weight-loss journey. Our team is here to assist you with any billing concerns and ensure a smooth experience. Please reach out to us with any questions or requests, and we will be happy to help.