Billing
Are there any costs besides the monthly subscription?
We have no hidden fees! As a subscription-based service, your monthly auto payment covers your medication, unlimited clinician visits seven days a wee...
Why was I charged without receiving medication?
This document outlines the billing process for subscriptions at RemedyMeds, ensuring that our customers are well-informed about how charges are applie...
Am I able to change my billing date?
We automatically bill every 28 days based on the date you signed up for the program. However, in cases where shipments are significantly delayed, plea...
Does my subscription automatically renew each month?
All subscriptions are automatically charged on a monthly basis until actively canceled. Please log in to your portal, click on the 'Profile' tab, and...
What is your refund policy?
You can cancel your order for a full refund at any time before your prescription is written by the clinician. For every following month, you can cance...
Are there any long term contracts with RemedyMeds?
Our membership operates on a monthly basis, and patients can cancel at any time. We prioritize patient comfort and safety, so we don’t lock customers ...
How do I cancel?
Please log in to your portal, click on the 'Profile' tab, and then select 'Cancel Plan.'
How do I update my payment method or shipping address?
Updating Payment Method: You can update your payment method easily from your Remedy Meds portal. Go to https://remedymeds.com/ and click Your Portal...
How do I reactivate my account if I canceled?
Please email support@remedymeds.com to reactivate your account.