Billing
What is your refund policy?
You can cancel your order for a full refund at any time before your prescription is written by the doctor. For every following month, you can cancel a...
How do I update my payment method or billing address?
Updating Payment Method: You can update your payment method easily from your Remedy Meds portal. Go to https://remedymeds.com/ and click Your Portal...
How do I reactivate my account if I canceled?
Please email support@remedymeds.com to reactivate your account.
How do I cancel?
Please email support@remedymeds.com for the quickest path to canceling your subscription.
Are there any costs besides the monthly subscription?
There are no other costs besides the monthly subscription. The subscription is all-inclusive.
Are there any long term contracts with RemedyMeds?
Our membership is month-to-month, and patients can cancel at any time before their next month of medication. We prioritize patient comfort and safety,...
Am I able to change my billing date?
Billing dates are based on when you signed up for the program and we charge every 28 days. However, there are cases where shipments are significantly ...
Why was I charged without receiving new medication?
All subscriptions are automatically charged on a monthly basis. Please make sure you fill out your refill intake on time.
Does my subscription automatically renew each month?
All subscriptions are automatically charged on a monthly basis until actively canceled. You can cancel by emailing support@remedymeds.com
Why was I charged without receiving medication?
All our subscriptions are automatically charged on a monthly basis, unrelated to your shipping or treatment schedule.