Billing
How do I update my payment method or shipping address?
Updating Payment Method: You can update your payment method easily from your Remedy Meds portal. Go to https://remedymeds.com/ and click Your Portal...
How do I cancel?
Please log in to your portal, click on the 'Profile' tab, and then select 'Cancel.'
Am I able to change my billing date?
We automatically bill every 28 days based on the date you signed up for the program. Please reach out to billing@remedymeds.com so we can assist yo...
Are there any costs besides the monthly subscription?
We have no hidden fees! As a subscription-based service, your monthly auto payment covers your medication, unlimited clinician visits, any necessary l...
Why was I charged without receiving medication?
All subscriptions at Remedy Meds are automatically charged on a monthly basis (every 28 days). In order to receive next month’s prescription, you must...
What is your refund policy?
Once your payment has been processed, you are no longer eligible for a refund. If the clinician determines you are not eligible after you first enroll...
How do I reactivate my account if I canceled?
You can reactivate your account anytime by logging into your portal at remedymeds.com and clicking on "Reactivate Account."
Are there any long term contracts with Remedy Meds?
Our membership operates on a monthly basis, and patients can cancel at any time. We prioritize patient comfort and safety, so we don’t lock customers ...
Does my subscription automatically renew each month?
All subscriptions are automatically charged on a monthly basis until actively canceled. Please log in to your portal, click on the 'Profile' tab, and...
